Contact Us

By Email

Please choose from the list of subjects below to contact us via email. This allows us to route your concerns to the correct department and reply as quickly as possible.

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GapCanada.ca Feedback

For general questions, comments, or complaints about GapCanada.ca

Gap Store Feedback

For general questions, comments, or complaints about a Gap store

By Phone

1-800-GAPSTYLE (1-800-427-7895)
You may call our customer service department for questions or comments about GapCanada.ca, for questions about Gap GiftCards or to check your GiftCard balance, to find the store location nearest you, or to find a store which carries GapBody or GapMaternity items.

TDD

You may also reach our Customer Service department via TDD (Telecommunication Device for the Deaf) at 1-888-906-1104 (in English) or 1-866-740-8344 (in French).

By Mail

For questions or comments about GapCanada.ca, write to us at:

Gap Online
60 Bloor Street West, Suite 1501
Toronto, Ontario M4W 3B8
Canada

For questions or comments about any Gap store, write to us at:

Gap Customer Relations
60 Bloor Street West, Suite 1501
Toronto, Ontario M4W 3B8
Canada