By chat:
Start a chat using the icon in the bottom, right corner of the page.
Regular chat hours are daily, 9am – 9pm ET
By phone: 1-800-427-7895
Please dial 711 for relay service
Holiday hours:
Thanksgiving (Nov 24), Closed
Christmas Eve (Dec 24), 7am – 9pm ET
Christmas Day (Dec 25), Closed
New Year’s Eve (Dec 31), 7am – 9pm ET
New Year’s Day (Jan 1), Closed
By mail for Correspondence:
Gap Canada Customer Service
9500 McLaughlin Road North
Brampton, ON, L6X 0B8
Canada
For Merchandise Returns:
Please view our entire Return policy.