By chat: Start a chat using the icon in the bottom, right corner of the page. Regular chat hours are daily, 9am – 9pm ET
By phone: 1-800-427-7895 Please dial 711 for relay service Regular call hours are daily, 7am – 1am ET
Holiday hours: Thanksgiving (Nov 24), Closed Christmas Eve (Dec 24), 7am – 9pm ET Christmas Day (Dec 25), Closed New Year’s Eve (Dec 31), 7am – 9pm ET New Year’s Day (Jan 1), Closed
By mail for Correspondence: Gap Canada Customer Service 9500 McLaughlin Road North Brampton, ON, L6X 0B8 Canada
For Merchandise Returns: Please view our entire Return policy.