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Customer Service

Contact Us:

  • By chat:
    Start a chat using the icon in the bottom, right corner of the page.
    Regular chat hours are daily, 9am – 9pm ET
  • By phone:
    1-800-427-7895
    Please dial 711 for relay service
    Regular call hours are daily, 7am – 1am ET
  • Holiday hours:
    Thanksgiving (Nov 24), Closed
    Christmas Eve (Dec 24), 7am – 9pm ET
    Christmas Day (Dec 25), Closed
    New Year’s Eve (Dec 31), 7am – 9pm ET
    New Year’s Day (Jan 1), Closed
  • By mail for Correspondence:
    Gap Canada Customer Service
    9500 McLaughlin Road North
    Brampton, ON, L6X 0B8, Canada
  • For Merchandise Returns: Please view our entire Return policy.

Customer Service:

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